Privacy policy

HOBBIX Private Limited (“HOBBIX”, “we”, “us”, or “our”) values your trust. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.hobbixindia.com or purchase our products.

By using our website, you agree to the practices described in this Policy.

1. Information We Collect

We collect information necessary to provide our services effectively.

a. Information You Provide

Name, Email address, Phone number, Billing and shipping address, Order and transaction details

Messages, reviews, or feedback submitted by you

b. Payment Information

Payments are processed through secure third-party payment gateways. HOBBIX does not store complete debit/credit card details.

c. Automatically Collected Information

When you browse our website, we may collect:

IP address, Browser and device information, Pages visited and browsing activity, Cookies and usage data.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order confirmations and updates
Improve our website and services
Prevent fraud or misuse
Send promotional communication (only if you opt-in)

We do not sell your personal information.

3. Sharing of Information

We may share limited information with:

Payment processors, Shipping and logistics partners,Technology and hosting providers

These partners receive only the information necessary to perform their services and are required to maintain confidentiality.

We may also disclose information if required by law or to protect our legal rights.

4. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. However, no online transmission can be guaranteed to be completely secure.

5. Cookies

Our website uses cookies to:

Improve user experience
Remember preferences
Analyze website traffic

You may disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

6. Data Retention

We retain personal information only as long as necessary to:

Complete transactions, Comply with legal obligations, Resolve disputes and Maintain business records.

7. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete your information (subject to legal requirements)
Opt out of marketing communications

Requests may be sent to the contact details below.

8. Third-Party Links

Our website may contain links to third-party websites. HOBBIX is not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our products are not intended for independent purchase by individuals under 18 years of age. We do not knowingly collect personal information from minors without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date. Continued use of the website after changes indicates acceptance of the revised Policy.